Who We Are

Leon Beauty Limited is a company registered in England and Wales under company number 12099762, with its registered office at 188 High Street, Tonbridge, Kent TN9 1BE, and VAT number GB 366945254.

The Company trades as Leon Beauty from Unit 9B Dickens Yard, Longfield Avenue, London W5 2TD.

The Company operates the following website: www.leon-beauty.co.uk

Privacy Policy

Last Updated: 25th June 2025

About This Policy

Leon Beauty Limited (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us.

Third-Party Service Providers

We use Fresha.com SV Limited (“Fresha”) for online bookings and payment processing. Any information provided when booking an appointment will be stored by Fresha and not on our systems. Fresha will request that you agree to their Privacy Policy and Terms when booking. For more details, visit www.fresha.com or email dpo@fresha.com.

Payments are processed via Fresha’s provider, Adyen N.V. (“Adyen”). Your card details are securely encrypted and handled directly by Adyen.

Information We May Collect

Information You May Provide to Us

  • Contact Details: Name, phone number, email address, postal address
  • Booking Information: Appointment dates, times, service preferences
  • Treatment History: Services received, preferences, allergies or sensitivities
  • Payment Information: Processed securely through the payment provider
  • Communication Records: Messages, emails, or calls between us
  • Marketing Preferences: Whether you wish to receive promotional materials

Information We Collect Automatically

  • Website Usage: Pages visited, time spent, browser type
  • Cookies: Small files stored on your device (see our Cookie Policy)

Information from Third Parties

  • Online Booking Platforms: If you book through third-party services
  • Social Media: If you interact with our social media pages
  • Review Platforms: Public reviews you may leave about our services

How We Use Your Information

Service Delivery (Legal Basis: Contract Performance)

  • Processing and managing your appointments
  • Providing nail care services
  • Maintaining treatment records
  • Processing payments
  • Communicating about your appointments

Business Operations (Legal Basis: Legitimate Interest)

  • Managing our customer database
  • Improving our services
  • Training staff
  • Health and safety compliance

Marketing (Legal Basis: Consent or Legitimate Interest)

  • Sending promotional emails
  • Sharing special offers and discounts
  • Social media marketing

Legal Compliance (Legal Basis: Legal Obligation)

  • Maintaining records for tax and accounting
  • Complying with health and safety regulations
  • Responding to legal requests

How We Share Your Information

Service Providers

  • Payment Processors
  • Booking Platforms
  • IT Support
  • Accountants

Legal Requirements

  • Authorities (when required by law)
  • Emergency Services (in case of medical emergencies)

We will never sell your personal data to third parties for marketing purposes.

Data Retention

  • Active Customer Records: While active + 2 years
  • Financial Records: 7 years
  • Marketing Data: Until you unsubscribe
  • Website Analytics: 14 months

Your Rights

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of data (where legally permitted)
  • Restrict Processing: Ask us to limit how we use your data
  • Data Portability: Request data in portable format
  • Object: Oppose certain uses, such as marketing
  • Withdraw Consent: Revoke consent where given

To exercise these rights, contact us using the details at the end of this policy.

Data Security

  • Physical Security: Locked cabinets, restricted access
  • Digital Security: Passwords and encryption
  • Staff Training: Regular training on data handling
  • Access Controls: Limited to authorised personnel
  • Regular Reviews: Periodic security audits

Cookies and Website Tracking

Our website uses cookies to:

  • Remember your preferences
  • Analyse website usage
  • Provide social media features

See our Cookie Policy for more information.

Changes to This Policy

  • We may update this Privacy Policy periodically
  • All updates will be posted on our website
  • We may notify you of significant changes by email

Contact Us

Data Protection Contact:

Complaints

If you’re not satisfied with how we handle your data, you may contact:

UK: Information Commissioner’s Office (ICO) – ico.org.uk

This Privacy Policy is effective from 25th June 2025 and applies to all personal data processing by Leon Beauty Limited.